Shipping & Returns Policy

All orders are dispatched within 3 business days (Monday to Friday). We are closed during weekends.
Standard postage orders usually arrive within 5 to 7 business days, depending on your location. 
  
Please note: due to the current restrictions, delays are possible.
 
We only cater for Ireland. we do not send orders to any other locations.
 
 All orders are shipped via standard eParcel services.
Our Flat Rate for all standard orders is 7 and this is included in your order at checkout.
You will receive a tracking number once your order is shipped.
Free standard postage is available for all orders that reach 100.
 
Order Pick-ups
Order pick-ups are not offered at moment.
 
Returns
We do not accept returns of products that have been opened or used.
If your order has arrived with leaks, please contact us with a photograph of your order, within 48 hours of receiving it.
For further queries email us on: contact@thecurlylook.com
Note: Please inform your phone number when you confirm the order in order to the driver be able to contact you if finds any challenge to delivery your order.